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Customer Service Initiatives
ASK HCPS

Do you have a question? Ask HCPS!

At HCPS, we strive to continue to raise our standards for increasing our customer service efforts to support employees, students, parents/guardians, and the larger community. Ask HCPS is a new general contact method for all HCPS-related inquiries. Our dedicated Customer Service Administrative Support Specialist, Judy Simon, provides personalized responses to all inquiries received through Ask HCPS to ensure thorough and timely two-way communication.

Email us at AskHCPS@hcps.org or give us a call at (410)809-6193.

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Email ASKHCPS

CUSTOMER SATISFACTION SURVEY

Harford County Public Schools (HCPS) is committed to providing superior customer service to all of our stakeholders, including employees, students and their families, and community members. We recognize customer service as a vital component of an organization's culture that, in our case, ultimately affects overall student success. At HCPS, our standards for quality customer service are measured by our TRACK-ing Excellence program. TRACK represents Transparent, Responsive, Accessible, Consistent, and Kind communication. By submitting this short form, your feedback helps us gauge if we are meeting our standards of excellence.

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SURVEY RESULTS

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