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Harford County Public Schools Customer Satisfaction
Harford County Public Schools (HCPS) is committed to providing superior customer service to all of our stakeholders, including employees, students and their families, and community members. We recognize customer service as a vital component of an organization's culture that, in our case, ultimately affects overall student success. At HCPS, our standards for quality customer service are measured by our TRACK-ing Excellence program. TRACK represents Transparent, Responsive, Accessible, Consistent, and Kind communication. By submitting this short form, your feedback helps us gauge if we are meeting our standards of excellence.
Service is Central
1. Overall, how satisfied were you with the customer service provided? (Required)
2. My question was answered and/or my concern was resolved. (Required)
3. What school/office/department did you contact? (Required)
4. How did you interact with our staff? As a... (Required)
5. I would like to be contacted in regards to this customer service issue.
Unless you choose to be contacted regarding your customer service experience, your feedback is submitted anonymously.