The Office of Research and Program Evaluation provides information and analyses to support
continuous improvement in the academic and operational services at Harford County Public Schools
Want to learn how to create your own custom survey?
Use this helpful guide to learn more about the most
common types of survey questions and best practices
in survey design.
In the spring of 2021, Harford County Public Schools (HCPS) sought to understand the cognitive, emotional, and behavioral engagement of students in the virtual and/or hybrid learning environments necessitated by COVID-19. To this end, HCPS administered a survey to students in Grades 3-12, all teachers, as well as school and central office staff to identify engaging practices and to analyze responses to the survey’s closed- and open-ended questions.
This analysis will support HCPS in identifying best practices to engage future virtual learners and develop guidance for virtual and/or hybrid programs that may be developed at the county and/or state level.
This report answers the following research questions:
Harford County Public Schools (HCPS) is committed to providing superior customer service as measured by its TRACK-ing Excellence program, where TRACK represents Transparent, Responsive, Accessible, and Kind communication. To gauge satisfaction with the district’s customer service, HCPS offers a stakeholder survey on its website (Appendix B).
In this document, the HCPS Office of Research and Program Evaluation presents findings from an analysis of open-ended responses to HCPS’ Customer Satisfaction Survey. This analysis is for the responses received during the survey administration window of January 15, 2021, through June 30, 2021. During this period, HCPS received a total of 327 responses (Appendix A: Closed-Ended Results) including 164 open-ended responses (out of a total of 167) after data cleaning. Of the 164 open-ended responses, 10 included comments unrelated to customer service experiences within the district. To keep the findings as salient as possible for HCPS’ future decision-making, HCPS excluded these comments from this analysis, focusing on the content contained in the remaining 154 open-ended responses.
In the Spring of 2019, the superintendent of Harford County Public Schools (HCPS), Dr. Sean Bulson, introduced the North Star initiative in collaboration with the leadership of Harford Community College (HCC).
The goal of the HCPS North Star initiative is to ensure all students have access to academic opportunities, social-emotional support, and real-world experiences tailored to meet the needs, abilities, and interests of the diverse learners.
Every student will graduate ready for success in college, career, and life.
HCPS leadership believes students can best demonstrate their preparation for success after high school through achievement in one of two areas:
The school district measures whether students are prepared for either college or a career by monitoring the following three graduate outcomes. Students must achieve success in one of the following three areas to meet the North Star standard:
This report answers the following research questions:
This study offers an economic analysis of the HCPS North Star initiative and explains the potential return on investment the initiative may yield.
The Business, Economic, and Community Outreach Network (BEACON), of the Franklin P. Perdue School of Business at Salisbury University, conducted a comprehensive study to determine the potential outcomes of the North Star initiative of the Harford County Public Schools (HCPS) in Harford County, Maryland. This study included economic impacts, and a Return on Investment (ROI) analysis of the North Star Initiative.
The BEACON team that performed this study focused on the following study questions:
In January 2021, HCPS conducted virtual focus groups about COVID-19 and the 2020-21 school year with the goal of understanding what went well with district operations during the pandemic, lessons learned, and priorities for planning for the return to in-person learning.
The Superintendent of Schools, Sean Bulson, and his leadership team used a focus group method to bring together virtually a demographically diverse group of stakeholders to participate in a guided discussion on the implementation of educational programs, services, or concepts. The HCPS facilitators or moderators led a 30-90-minute discussion within the groups to gather helpful information and feedback. The HCPS focus groups were administered separately to teachers, principals, central office staff, students, and parents. Members of these focus groups discussed topics related to virtual and hybrid instruction, special education, Learning Support Centers, and other key topics.
The HCPS Office of Research and Program Evaluation worked with focus group facilitators, HCPS staff and external researchers to review and synthesize the meeting minutes from the focus groups, summaries of survey results and follow-up surveys, and raw survey data for educators (teachers, principals), central office staff, students and parents. As part of this review and analysis, the researchers and the team identified key themes the District can use to evaluate and improve district operations, teaching and learning, and its Continuity of Learning Plan.
This report presents key findings and recommendations from the analyses of the data, and information received from the focus groups stakeholders
UPDATE: DECEMBER 7, 2021
BOARD OF EDUCATION OF HARFORD COUNTY
NOTICE OF PUBLIC COMMENT PARTICIPATION
MONDAY, DECEMBER 13, 2021
BALANCING ENROLLMENT PUBLIC INPUT SESSION: 6:30 PM – 7:30 PM
*The Board will receive public comments related to the topic of Balancing Enrollment only.
This meeting will be conducted in a hybrid fashion and public attendance will be permitted as explained below:
DOORS WILL OPEN AT 6:20 PM AND THE MEETING WILL BEGIN AT 6:30 PM
The Board of Education of Harford County will hold a hybrid Balancing Enrollment Public Input Session on Monday, December 13, 2021, at 6:30 PM in the Board Room of the A.A. Roberty Building with Board Members, staff, and presenters in attendance both virtually and in-person. A 60-seat capacity will be available to the public. Seats will be available on a first come-first served basis. The meeting will be streamed live and archived for later viewing on the HCPS Website.
Public Comment Participation Call-In Process
Community members who wish to provide comments virtually during the Public Comments segment of the Business meeting are required to register by completing the Public Comment Registration Form. Registrations must be received by 9:00 AM on Monday, December 13, 2021. All fields on the registration form must be completed.
1. First and Last name
2. Email Address
3. Phone Number
4. Registration forms are limited to one (1) per person
-Registered speakers will receive an email from HCPS with a Call-in Phone # and a Conference ID #.
-Registered speakers are required to call-in and enter the conference ID# at 6:30 PM on Monday, December 13, 2021.
-Important: If you are unable to take your phone off mute, you may need to dial *6.
-If you are admitted from the virtual lobby to the meeting, you will be greeted by an HCPS staff member when it is time to begin your public comment. Expected hold time in the virtual lobby may vary based on number of registered speakers. The maximum wait time in the lobby is 30 minutes; should you be disconnected please call back.
Public Comment Participation In-Person Process
Persons who are attending the meeting in person, as provided above, may make in-person public comment. Board Comment cards will be available for Board meeting attendees prior to the Board Meeting for sign-up. Board Comment Registration forms are limited to one (1) per person.
The Board has authorized public comment as follows:
-Board policy permits speaker three (3) minutes to provide comments. However, Board policy authorizes the Board to reduce the amount of time allocated to each speaker if allocating 3 minutes to each speaker will impede the Board’s ability to complete scheduled business.
-The Board will receive in-person public comment first and virtual public comment second. The Board expects that all comments will be submitted with the decorum and respect appropriate to the conduct of public business.
-Topics such as personnel matters, pending appeals, specific student disciplinary matters or which constitute commercial solicitations are not permitted.
-Disparaging comments, personal attacks, and inflammatory remarks about specific schools or personnel are not permitted. Speakers who engage in these comments will be reminded of the rules and the Board reserves the right to remove the speaker.
-All public comments submitted will be part of the records maintained by the Board office.
Speakers are reminded that public comments are considered public information and, as such, are subject to the Maryland Public Information Act.
UPDATE: DECEMBER 7, 2021
The following information will be sent directly to all students and staff in our mass communication phone, email, and text on Tuesday, December 7, 2021 at 5:00 p.m.
At the December 6, 2021 Board of Education meeting, Board members voted to approve Superintendent Bulson’s recommendation to make the following calendar adjustments:
These added early dismissal days for students will provide staff extra planning time to best serve our students as we continue to face new challenges this school year.
This information has been updated on the calendar page and shared on social media.
UPDATE: NOVEMBER 19, 2021
The following information will be sent directly to all families with an email in our mass communications system on Friday, November 19, 2021 at 1:30 p.m.
Please take a moment to review the following message from HCPS about inclement weather operations during the 2021-2022 school year:
Inclement Weather Operations 2021-2022
Below is the message from the linked video, should you prefer to read the update here:
"As the weather gets colder, we reminisce about 'traditional' snow days from before COVID, and of course, think about virtual instruction that took place last year- even on snow days! As we wait for those first flakes to fall this year, we want to give our students and staff a quick update on how inclement weather will be addressed this year.
First, thank you to all of you who completed the survey about what staff and families would like to see on inclement weather days this year. There are many factors that must be considered moving forward. One factor that must be considered is if we hold asynchronous virtual instruction, as most survey respondents requested, will it count towards the state required 180 instructional days? Until we can confidently confirm that is the case, HCPS will utilize systemwide closures on inclement weather days. These will ensure the safety of students traveling on buses and provide consistent messaging for staff. Systemwide closures mean schools and offices are closed no instruction, in person or virtual, will take place. Essential personnel will receive further instruction from their immediate supervisors when needed. Transportation services will be suspended. We will continue to try to make and deliver these decisions the night before; not only does this help families and staff prepare for the closure, it ensures our transportation department who transports students to many out of county placements that require bus routes beginning much earlier and lasting much further into the evening than a traditional bus route, has plenty of notice, too.
If conditions allow for a delayed opening or require an early dismissal, HCPS will conduct those operational changes in the same manner they will apply to all students and staff and essential personnel will receive further instruction from their immediate supervisor.
Again, if the announcement says it is a systemwide closure, all schools and offices are shut down and essential personnel will receive additional information from their supervisor.
If we can operate virtually on inclement weather days in the future, we will be sure to share that with you as early as possible."
UPDATE: NOVEMBER 16, 2021
The following information will be sent directly to all families via phone, email, and text via our mass communications system Tuesday, November 16, 2021 at 5:00 p.m.
We would like to announce a new feature available on hcps.org for those utilizing HCPS bus transportation. If your bus or bus route is experiencing a known delay, information will be posted as soon as possible via the School Bus Route Status button on the homepage. The information is designed to provide the duration of the delay and whether a bus replacement will be necessary.
Thank you for your patience as we continue to face challenges like staffing shortages in our transportation department. If you or someone you know is interested in training to become an HCPS bus driver, please apply at hcps.org.
12/7/2021 3:54:16 PM
Click Here to view archived alerts.